Terms of service

Last updated: November 2026

Overview & Legal Ownership
This website (roohikajewels.in) and the brand Roohika Jewels are owned, managed, and operated by Rajdhani Boots, located at Churiwalan, Sita Ram Bazar, Chandni Chowk, New Delhi - 110006, Delhi, India ("we", "us", or "our").

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and policies referenced herein (Privacy Policy, Shipping Policy, and Return & Exchange Policy).

 

"Minimum order value is ₹1,499 (or any 4-piece bundle)."

 

1. Eligibility & Account Accuracy
By using this site, you confirm that you are at least 18 years of age (or accessing the site under the supervision of a parent or legal guardian). You agree to provide current, complete, and accurate purchase, shipping, and contact information for all orders placed on our store so that we can fulfill your deliveries and contact you if needed.

2. Products, Descriptions & Minor Variations
• Material Disclosure: All products sold on Roohika Jewels are 18K gold-plated stainless steel / demi-fine fashion and imitation jewellery, unless explicitly stated otherwise. They are not solid gold or precious bullion.
• Visual Representation: Our product images start as photographs of our own pieces and may be enhanced digitally (including with AI tools) for presentation. While we make every effort to display colours and finishes accurately, screen settings vary, and slight variations in colour, chain length, bracelet size, or stone dimensions are normal and are not considered defects.
• Availability: All products and bundle offers (including "Pick Any 4 for ₹1,499") are subject to availability. We reserve the right to limit quantities or discontinue any item at any time without prior notice.

3. Pricing & Payments
• All prices listed on the website are in Indian Rupees (INR / ₹) and are inclusive of applicable taxes unless stated otherwise at checkout.
• Payments are processed securely through authorized third-party payment gateways (such as Razorpay). Because Roohika Jewels is operated by Rajdhani, your payment receipt or bank/UPI statement may reflect the legal entity name "Rajdhani".
• We reserve the right to refuse or cancel any order if fraud, unauthorized payment activity, or a pricing error is suspected.

4. Order Cancellations
Orders can be cancelled within 12 hours of being placed, provided the parcel has not already been packed and handed over to our courier partner. Once an order is dispatched, it cannot be cancelled or recalled.

5. Shipping, Returns & Replacements
• Shipping timelines and tracking details are governed by our Shipping Policy.
• Due to strict hygiene standards, we do not accept returns, monetary refunds, or size/design exchanges once jewellery has been delivered. Free replacements (or equal-value store selection if out of stock) are provided ONLY for items that arrive damaged, defective, or incorrect, strictly subject to a continuous unboxing video recorded within 24 hours of delivery as detailed in our Return & Exchange Policy.

6. Intellectual Property
All content on this website—including the "Roohika Jewels" name, logos, custom graphics, product photographs, text, and website design—is the property of Rajdhani / Roohika Jewels and is protected under applicable Indian copyright and trademark laws. You may not copy, reproduce, or use any content for commercial purposes without written permission.

7. Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to violate any local or national regulations, to infringe upon our intellectual property rights, to transmit malware or harmful code, or to interfere with the security features of the website.

8. Limitation of Liability
To the maximum extent permitted by applicable Indian law, Rajdhani and Roohika Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased from us, including delays caused by third-party courier partners or events beyond our reasonable control. Our total liability for any claim relating to an order shall not exceed the amount paid by you for that specific order.

9. Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to the use of this website or purchases made on Roohika Jewels shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

11. Contact Information
Questions about these Terms of Service should be sent to us at:
Legal Entity: Rajdhani Boots (Operating Roohika Jewels)
Proprietor / Grievance Officer: Saim
Email: hello@roohikajewels.in
Phone / WhatsApp: +91 9354041614
Address: Churiwalan, Sita Ram Bazar, Chandni Chowk, New Delhi - 110006, Delhi, India